The Delta Companies CMO Speaks on Net Promoter Certification

FOR IMMEDIATE RELEASE

DALLAS, TEXAS – August 5, 2008  

The Delta Companies’ Marc Bowles, chief marketing officer, will speak today in a one-hour webinar for Net Promoter entitled “Net Promoter Certification: An Insider’s View of Best Practice.”

Bowles, who leads Delta’s customer experience program known as the Delta Experience Index, or DEi, will be part of a three-person panel including speakers from Symantec and Shell.  As recent certification participants, the panel will share their thoughts on the key concepts that can increase
the effectiveness of the Net Promoter program, known as the discipline by which companies profitably grow through focusing on their customers.

The Delta Companies currently boasts a Net Promoter Score that is 38 percent above the industry average (American Staffing Association).

For more information on The Delta Companies’ Speakers Bureau visit http://tdcpeople.com/speakers_bureau.html

About The Delta Companies
The Delta Companies offer staffing solutions for healthcare, finance and accounting professionals through six companies:  Delta Physician Placement, Delta Healthcare Placement, Delta Locum Tenens, Delta Flex Travelers, Liquid Medical Recruiting and Atled Finance & Accounting.

Contact         
Mike Gianas
Advertising Manager, The Delta Companies
Four Hickory Centre
1755 Wittington Place, Suite 800
Dallas, TX  75234
(800) 521-5060 x4113
mgianas@tdcpeople.com 
http://www.TDCpeople.com

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